FAQ

 Do you offer free shipping?

Yes, we offer free shipping within United Kingdom. See our Shipping Policy for more information.

What is your return policy?

You can find our return policy here .

When will I receive my refund after returning my product?

Once we approve your return, you'll receive a refund within 7 days. Please see our Return Policy for more information.

How can I track my order?

You can track your order via our order tracking page .

Do you ship internationally?

No, we currently only ship to United Kingdom.

What happens if I receive a defective product?

Don't worry, if you receive a defective product, we'll replace it free of charge, but you must notify us and return it within 30 days. See our Return Policy for more information.

Can I cancel my order after placing it?

We offer a 24-hour cancellation period after placing your order. If you change your mind within this period, please let us know and we'll cancel your order.

How can I contact customer service?

You can contact our customer service team by visiting our contact page where you can fill out and submit a contact form, or you can send us an email.

How can I know if an item is in stock?

If you can add an item to your cart, it means it is in stock and ready to ship.

Do you have a physical store I can visit?

We are an online store, which allows us to offer our customers the best prices and selection.

Can I place bulk orders for my business or organization?

Yes, you can! Contact our customer service team for more information about wholesale orders.

How long will it take to receive my order?

You can consult our shipping policy for more information.

For assistance, please visit our Contact page or email us at Shophuskly@gmail.com .